After sales support is so important with an EPOS system. The team here at Cash Tills Direct are very aware of this, and would not supply this type of system without the necessary support. In order to maintain our high reputation, we would only recommend what we think is the best hard wearing equipment.
Spend a little more at the start, and save more in the long run.
1 Do not be misled by cheap prices, remember that you get what you pay for. Cheap priced units are generally dispatched in boxes, then the customers are usually expected to set up and program them themselves. This is not an easy task. On top of this, they’re normally charged monthly support payments and licencing fees.
The necessary support you need for a smooth running business without the stress
- Make sure EPOS systems are fully programmed to your specifications
- Have on-site installation by a qualified engineer
- Have face to face training
- Ensure you can always call back an engineer for any further training
- Ensure you have 1 years on site parts and labour warranty
We offer all of the above and 24/7 telephone support including evenings and weekends.
Also check for remote support being available via broadband. No annual licencing fees are necessary for the software support with any decent quality systems
On site demonstrations can be arranged in most areas of England, thus enabling you to ask questions and see the equipment in action, prior to making a decision. You cannot have this advantage just ordering online, it could be an expensive mistake
You can always contact us on 01403 710711, or email us at: [email protected]