Online Terms And Conditions Business To Business
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.
General terms and conditions
This site is owned and operated by Southern Counties Business Equipment Ltd also trading as Cash Tills Direct of Unit 25 Huffwood Trading Estate Partridge Green HORSHAM RH13 8AU. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at [email protected]
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. [Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form] (or) [Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted to us when we send to you an email that the goods have been sent to you]. Our acceptance of your order brings into existence a legally binding contract between us.
Warranties: All goods are supplied with a one year return to base warranty, should the customer wish to return the goods for repair under warranty, the customer must return the goods at their cost, ensuring that they are securely packed. Once repaired, we will advise the customer whereupon we will despatch goods back to you at a cost of £10 + vat.
2. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Southern Counties Business Equipment Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
3. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. All images shown are for illustration purposes only. Actual product may vary due to product enhancement. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
4. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
We are not responsible for transfer of data of any type from SD cards to computers. No technical support of any type is provided with software or data transfer from SD cards.
All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
6. Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
The prices payable for goods that you order are as set out in our website. All prices are exclusive of VAT at the current rates and are correct at the time of entering information.
Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
8. Payment terms
We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
9. Delivery charges
Delivery charges vary according to the type of goods ordered.
10. Delivery (See clauses 13.6-13.12 regarding hire of goods)
10.1 Our delivery charges are set out in our website.
[10.3 Please note that we are only able to deliver to addresses within the United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles.]
10.4 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. Any damage/ shortages must be notified to us within 7 days of delivery otherwise we cannot be held responsible.
10.5 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
11. Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
12. Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
13. Cancellation rights
13.1 Any order accepted is classed as a business to business transaction, and is not covered by consumer law, but by business law
13.2 You cannot cancel your contract if the goods you have ordered are cash registers, keyboard covers, till rolls, keys, or drawer inserts
13.3 If we have despatched the goods before you cancel your contract then [unless, under clause 13.2, for which you do not have a right to cancel] you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
13.4 Once you have notified us that you are cancelling your contract, which must be within 3 days of receipt of goods, 70% of any sum debited to us from your credit card will be re-credited to your account, excluding any programming charges, less delivery and pick up costs, as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you, goods must be returned in original box and packaging If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
13.5 You will not be re-credited for the costs incurred in returning faulty or unsatisfactory goods.
CASH REGISTER HIRE – TERMS & CONDITIONS
13.6All cash registers hired remain the property of Cash Tills Direct at all times. Where the Hirer is in breach or subject to insolvency or liquidation proceedings, Cash Tills Direct may terminate the contract and collect the equipment without affecting any rights to recover monies owing or breach of contract damages. Acceptance of goods and services from us implies you have accepted our Terms & Conditions
Cash registers for hire: Once the goods have been despatched, there is no refund whatsoever should the customer wish to cancel. However, if advice of cancellation is received 7 days prior to delivery of hire cash registers, and no programming has been started on the cash register(s) a 95% refund will be made. If programming has been made on the cash registers the programming charge will not be refunded.
13.7 The Company will make every endeavour to make deliveries and collections of hired goods at the time required by the hirer, but will not under any circumstances accept liability for any delay or failure to deliver or collect, due to circumstances beyond our control, nor for any expense caused to the hirer by such delay or failure. If payment is not received in full, 7 days prior to delivery goods will not be despatched. The Hirer is responsible to ensure that tills are given to the correct courier when collected. The Hirer will be responsible for any extra costs incurred should the Hirer fail to do this.
Cash Tills Direct shall not be liable under any circumstances whatsoever for losses incurred by the Hirer due to faulty or non functioning equipment during the period of hire. The Company will however take all steps to replace faulty equipment as soon as possible during the period of hire.
Responsibilites of the Hirer:
13.9 Adequate delivery and collection access will be provided by the Hirer.
13.10 Waiting time for deliveries and collections by the driver is 20 minutes, failing which
the driver may leave the site with the goods. If you are unable to meet these requirements
you are advised not to order the tills.
13.11 The Hirer or his signatory will check quanitites on delivery and sign to confirm agreement. Any damage or shortfall must be agreed, noted , and signed off by both parties.
13.12 The Hirer accepts full responsibility for the security and safe use of the equipment until collection of goods.
13.13 The Hirer shall return all crates and boxes, including packaging supplied by Cash Tills Direct. Failure to return these items, will result in a charge for their full replacement value being made to the Hirer.
13.14 The Hirer agrees to insure all equipment on a full replacement basis against loss theft and damage. All insurance claim proceeds to be paid to Cash Tills Direct on demand.
14. Cancellation by us
14.1 We reserve the right to cancel the contract between us if:
14.1.1 we have insufficient stock to deliver the goods you have ordered;
14.1.2 we do not deliver to your area; or
14.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
14.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
15.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:
15.1.1 to make good any shortage or non-delivery;
15.1.2 to replace or repair any goods that are damaged or defective; or
15.1.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
15.2 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
15.3 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
15.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at (insert postal address) and all notices from us to you will be displayed on our website from to time.
17. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
18. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
21. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.